FAQ's

1. How secure is my personal information? 
We adhere to the highest industry standards to protect your personal information when you checkout and purchase.

Your credit card information is encrypted during transmission using secure socket layer (SSL) technology, which is widely used on the Internet for processing payments. Your credit card information is only used to complete the requested transaction and is not subsequently stored.

2.What are your business ours?

Monday to Friday
9:00 AM to 5:00 PM

3. How can I contact?
please send us an e-mail to support@coachfactoryoutlet.us and we'll back to you as soon as we can.

4.When will I hear back about my email inquiry?

We typically respond to emails within three business days

5.What payment methods do you accept?

We only accept only PayPal

You can chose these payment methods at checkout.

6.What if I'm not home?

If you're not home, a new delivery will be performed the next day or the delivery partner will reach out to schedule a new delivery date depending on the country and delivery method you choose.